Privacy Policy
Last updated: May 1, 2026
Overview
Lunexo respects your privacy. This policy describes what we collect, why we collect it, and the choices you have when using our website and product.
Information we collect
We may collect the following categories of information:
- Account details: name, email, organization, billing contact.
- Content: videos you upload and reports generated from them.
- Usage: feature interactions, analysis volume, and support requests.
- Technical: device, browser, IP address, and diagnostic logs.
How we use information
We use information to operate the service, generate reports, improve models and UX, provide support, process payments, and communicate product updates.
Sharing
We share data with subprocessors that help us run infrastructure, payments, and email — under contractual safeguards. We do not sell personal information.
Retention & security
We retain content according to your workspace settings and legal obligations. See our Security page for control overview. You may request deletion subject to applicable law.
Your rights
Depending on your region, you may have rights to access, correct, delete, or export personal data. Contact privacy@lunexo.io to exercise these rights.
Contact
Privacy inquiries: privacy@lunexo.io